“The sunrise was breathtaking, the whole experience of the color changes is a spectacle. Dan was an awesome tour guide, very funny and knowledgeable, gave a great tour. The top of the summit is very cold, definitely wear layers, you'll be able to leave your extra layers in the van for the switchbacks. You will need to take the layers for the second portion but you can use one of their backpacks or bring your own. The bike ride was very fun. The road is tight but it is totally doable for almost all levels of rider. We did self guided and are not avod riders and we did fine.…”

“The actual bike riding experience was great. My experience with Viator was not. Viator did not send me the address of where to meet. I tried logging on using the email I used to sign up and it would not work. It would send me an email to sign in without a password and then would tell me the email was incorrect. That was false because I received confirmation of the booking. We looked it up online and found an address for pickup at Baldwin. But nobody was there. I got a hold of someone at Viator on the phone which the phone number is very hard to find on…”

“It is disappointing that half of this ride was eliminated by the local access restriction. It has definitely been spoiled.”

“We were going to do a tour with a company, but it was going to cost about $1000 for our family of 5- so we decided to rent a Jeep Wrangler and get this guide- and I’m so glad we did! The experience was incredible and the app made it easy to go at our own pace. The narration was very good, the driving music was very pleasant and we loved it. We used a dash/ window mount to hold my phone at eye level so we could see the GPS and the Bluetooth connected the sound to the car so everyone could hear the audio. Shaka Guide was excllent…”

“Talk doesn’t coordinate with drive and you have to push the talk buttons yourself and we didn’t know when to push them. We didn’t have any idea where the points of interest were on our drive. Useless money spent.”

“Kimo is fantastic! Exceptional knowledge of Maui including plant and animal life. Provided great safety and ride instructions. However, it was disappointing to learn during the pre-ride instructions that the section through Kula is closed to riders. I would have benefitted from being informed ahead of time. Other than that, Kona bikes are great to ride and scenery is always wonderful.”

“Excellent way to experience the road to Hana. Great narration and interesting information. Would be good to add that some stops require a permit that must be purchased in advance.”

“This was the most helpful tool we found on our trip. It really helped us get to know the island. We used it every day and saw something new every day. Such a great investment.”

“We enjoyed all of the waterfalls, the cave and the instructions from the guide - it was so informative. Don’t be afraid to pass things up for what is later in the tour!”

“super activités on voir bien les récifs a travers le fond du kayak il manquerait peut-être une Map de la côte et des fonds juste pour repérer ou se trouvent les zones où il y a le corail et les récifs et donc les poissons”

“Based on where we started, the tour was a bit slow to begin with. But once we decided on our destination being Haleakalā, the tour afforded us the feel of having a tour guide in the car. Definitely worth it.”

“Nate was fantastic. He explained everything completely and was patient with me because it was my first time on an e-bike. He gave us a map with routes to take for the best views and adventures. His prices were reasonable and the bikes were in great shape. He took the time to make sure we picked the best bikes for our level of comfort.”

“Road is closed. Reverse tour is impossible to use it . I end up buying the classic road but need to pay again . Should not be sold mean while the road is closed .”

“Can I give this ZERO? Horrible. Can’t download the app even though we purchased it. Can’t get ahold of customer service. Total waste of money.”

“Very helpful and patient with us. I highly recommend this activity and plan to go back before the trip ends”