“The actual bike riding experience was great. My experience with Viator was not. Viator did not send me the address of where to meet. I tried logging on using the email I used to sign up and it would not work. It would send me an email to sign in without a password and then would tell me the email was incorrect. That was false because I received confirmation of the booking. We looked it up online and found an address for pickup at Baldwin. But nobody was there. I got a hold of someone at Viator on the phone which the phone number is very hard to find on…”

“They are not kidding when they say it is cold at the top. Excellent experience, tour company and guides were amazing!”

“Rob was a great guide! He told us great stories about Maui on the way up. At the top he made us feel safe with his safety brief and bike tests. We loved being able to go at our own pace on the way down!”